Terms and Conditions
REACHING US
If you need to reach us, please contact us via
our contact page.
TAX CHARGES
Monday2sunday is currently not registered for
VAT and therefore VAT is not charged on your order.
MAKING A PURCHASE
Making a purchase could not be easier, simply
select the language and size that you require and click the
'Buy Now' button. This will take you to PayPal where you can
make your payment via debit or credit card. Please note that
you will need to have a PayPal account to make your purchase
(instructions regarding this can be found here).
SHIPPING AND HANDLING
We use a network of reputable national and international
carriers who guarantee that your goods will arrive in a suitable
condition within the advised timescale. Orders will be delivered
by City Link who guarantee their safe arrival within the preferred
timeband. City Link provide a parcel tracking service so that
once your order has been despatched you can track its journey.
DELIVERY SCHEDULE
Your order will be despatched within 5 working
days. Please note that if your order is placed on the weekend,
it won't be processed until the following Monday.
BACK ORDERS AND PART SHIPMENTS
If your full order can not be processed, you
will be emailed as soon as possible. You will be given the
following options:
- Wait until your full order can be fulfilled before delivery
- Have the part order delivered, with the rest to follow
when available.
- Cancel the unavailable products from your order
- Cancel your full order
PRIVACY POLICY
Moday2sunday does not disclose customers information
to third parties.
PAYPAL
Opening up a PayPal account is really straightforward.
- You will be asked to enter your name and postal address.
- Then you're prompted for their credit card, email address
and phone number.
- After reviewing your information, you can choose to
save their information by creating a PayPal account to
make future transactions faster.
The benefits of using PayPal are that
- It’s Fast – Payments are made immediately,
quicker that sending cheques or postal orders
- It’s Global – PayPal is accepted worldwide
- It’s Trusted – Industry-leading fraud prevention
keeps you safe and secure
TRANSACTIONAL INFORMATION
Monday2sunday will take care that all the descriptions
of their products are accurate so that the buyer will know
exactly what they are buying. The prices on the website are
clearly shown so that you know exactly how much is being spent.
SECURITY
Monday2Sunday provides the customer with a secure
payment system that meet all requirements issued by consumer
protection and law.
WHEN THINGS GO WRONG
If the item you have ordered is out of stock
we will email you with the option to cancel your order if
you would rather not wait. If you have a complaint with Monday2Sunday
we have a full on line complaints policy procedure. It is
a confidential service and your complaint will be dealt
with and resolved as quickly as possible.
CHILDREN
Monday2sunday does not knowingly direct sales
to children. Any orders placed by children will not be accepted
without verifiable consent from the child's parent/ guardian.
Any personal information disclosed from children must have
verifiable consent from the child's parent/ guardian. This
information will not be passed on to any third parties without
the verifiable consent from the child's parent/ guardian.
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